These Terms and Conditions govern access to and use of the CleBank website, applications, account area and related digital services.
CleBank is a trade name operated by [FULL LEGAL ENTITY NAME], located at [FULL LEGAL ADDRESS], with contact email [LEGAL OR SUPPORT EMAIL].
By creating an account, selecting an acceptance box, signing electronically or using the platform, you confirm that you have read and accepted these Terms, the Privacy Notice and any product-specific agreement applicable to the service you request.
The legal and regulatory status of the operator is:
[INSERT TYPE OF ENTITY, AUTHORIZATION, REGISTRATION NUMBER, REGULATOR AND COUNTRY.]
Nothing in these Terms should be interpreted as stating that CleBank is a licensed bank, deposit-taking institution or regulated financial entity unless that status has been expressly confirmed in this section.
You must have the legal capacity required to enter into binding agreements. Services intended for minors may be used only when expressly permitted and with the required authorization of a parent, guardian or legal representative.
You agree to provide accurate, complete and current information and to update it whenever it changes. Each account is personal and may not be sold, transferred or shared with another person.
CleBank may request identification documents, proof of address, source-of-funds information, biometric verification or other information necessary to verify identity, prevent fraud, manage risk or comply with applicable legal obligations.
Access to certain services may remain limited until the required verification is completed.
The platform may provide access to account tools, wallets, transfers, deposits, withdrawals, payments, cards, loans or other available services.
The availability of a feature does not guarantee that every user is eligible to use it. Each regulated or financial product may be governed by a separate agreement containing its fees, limits, interest rates, repayment obligations, risks and cancellation rules. If a product agreement conflicts with these general Terms, the product agreement will govern that product.
You agree to receive agreements, statements, notices, receipts, security alerts and other communications electronically, subject to applicable law.
Your electronic acceptance, verification credentials and activity records may be used to demonstrate instructions and transactions attributable to your account. You must maintain an active email address and telephone number.
Before confirming a transaction, review the amount, recipient, currency, fees, exchange rate, payment method and estimated processing time.
Applicable fees and limits must be displayed before confirmation or disclosed in the relevant product agreement. Processing times may vary because of verification, operating hours, third-party networks, technical reviews, legal requirements or risk controls.
A submitted transaction may not be reversible. Report an error immediately through an official support channel.
When a service includes recurring charges, CleBank will disclose the amount or calculation method, frequency, billing date and cancellation mechanism before enrollment.
You may cancel recurring services through [CANCELLATION METHOD OR URL], subject to charges already accrued and any mandatory legal requirements.
You agree not to:
CleBank may review, reject, delay or report activity when required by law or reasonably necessary to protect users and the platform.
You are responsible for protecting your password, PIN, devices and verification codes. Never disclose a one-time code to someone who contacts you unexpectedly.
Notify CleBank immediately if you suspect unauthorized access, loss of a device, identity theft or an unrecognized transaction. Reporting an incident does not automatically determine responsibility; the case will be reviewed under applicable law and the relevant product agreement.
CleBank may temporarily restrict or suspend access when:
Where legally permitted, the reason and available steps to restore access will be communicated to you.
You may request account closure through [ACCOUNT-CLOSURE METHOD], after completing pending obligations and withdrawing or transferring any remaining funds where applicable.
The CleBank name, visual identity, software, interfaces, texts, graphics and other platform materials are owned by or licensed to [LEGAL ENTITY].
You receive a limited, personal, revocable and non-transferable right to use the platform for its intended purpose. You may not copy, sell, reverse engineer, modify or commercially exploit its materials without written authorization.
Some functions may depend on banks, payment processors, identity-verification services, telecommunications providers or other third parties.
Third-party products may have their own terms and privacy notices. CleBank is responsible only to the extent required by applicable law and the agreements governing the relevant service.
CleBank seeks to maintain secure and continuous access but does not guarantee that the platform will always be uninterrupted or error-free. Maintenance, network failures, legal restrictions, cyber incidents and events beyond reasonable control may affect availability.
Nothing in these Terms excludes rights or liability that cannot legally be waived. Any limitation of liability will apply only to the extent permitted by applicable law.
Questions, complaints and clarification requests may be sent to:
Support email: [EMAIL]
Telephone or WhatsApp: [NUMBER]
Address: [ADDRESS]
Complaints portal: [URL]
These Terms are governed by the laws of [COUNTRY AND STATE], without limiting mandatory consumer rights or the jurisdiction of any competent authority.
CleBank may update these Terms when services, laws or operating conditions change. Material changes will be communicated through [EMAIL, APPLICATION OR WEBSITE] before they take effect when required.
Create your CleBank account and access the financial tools and services available to help you manage your money with greater ease.
Create an Account
